Online, mobile banking down for Wells Fargo customers due to intermittent outages

Isaac Cain
February 8, 2019

Wells Fargo's mobile and online banking went down Thursday after a power shutdown at one of their facilities.

The outage comes only days after the bank experienced a similar system breakdown on February 1.

The national bank says system issues were caused due to a power shutdown at one of its facilities.

"We're working to restore all our services as soon as possible", said bank spokeswoman Hilary O'Byrne.

The issue started to become apparent in the early hours before spiking at around 8 a.m. (ET); by noon, the banking service still wasn't back to full operations.

Whatever the cause, some Wells Fargo customers may have been caught short on cash or blocked from paying a bill just before the deadline.

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More details to come.

Though the services are now up and running again for some customers, others have reported they're still experiencing problems.

Some customers are also reporting the issue is impacting ATMs and credit cards.

Users took to Twitter complaining about not being able to access the bank's website and app.

The company on Twitter apologized to its customers and asked for patience while it once again sorted out the issue.

Wells Fargo did not immediately respond to FOX Business' request for additional details.

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