Microsoft server outage deactivates Windows licenses - Software

Isaac Cain
November 11, 2018

Some Windows 10 users got a nasty surprise yesterday when Microsoft informed them their copy of Windows wasn't licensed anymore. The system is asking the users to install a Windows 10 Home version to close the troubleshooting. Interestingly, the issue is not only causing the deactivation of existing Windows license but also converting Windows 10 Pro license to Windows 10 Home license. Some users - Microsoft said 1/100th of 1% - reported that the upgrade deleted all files in several folders, including the important Documents and Photos directories. While forum participants had described the problem early on as affecting the Pro edition of Windows 10, Microsoft later suggested the glitch may have affected "some customers' Windows 10 Pro and Windows 10 Enterprise machines". It affected users in "Japan, Korea, American and many other countries", the post indicated. Another user with the same problem wrote: "Just happened to me".

Jeff Jones, Sr. Director, Microsoft says: "A limited number of customers experienced an activation issue that our engineers have now addressed".

More news: Sri Lanka President dissolves Parliament

Other devices will require users to press a button to issue requests. Microsoft is working on a resolution and estimates a solution will be available in late November 2018. It's even gone as far as my digital entitlement is gone from my Microsoft account and I have a Windows 10 home key now. Windows 10 audio problems? However, reports emerged later of similar problems on PCs that had only ever run Windows 10. And yes, Alexa can live in harmony with Cortana, the voice assistant built into Windows 10. Windows 10 October 2018 Update: 5 new features business users will love TechRepublic Windows 10 is getting a big update in its next release.

So, in the event your license got deactivated on its own, just leave it as is and your PC should automatically get activated as soon as Microsoft fixes the activation server issue.

Other reports by LeisureTravelAid

Discuss This Article