Malicious messages reportedly crashing PlayStation 4 consoles

Isaac Cain
October 15, 2018

It looks like the PS4 is a now a victim of a bug that will cause it to crash hard when it receives messages containing a string of specific characters.

There is a new glitch that basically bricks your console and forces you to factory reset it.

Users have discussed the issue on the r/PS4 Reddit board, where they say they are receiving messages to their consoles through the console's messaging application, Kotaku reported. A player from the other team used a dummy account to send the message and crashed my entire team. And the only way to get it working again is to factory reset the console - losing all installations and locally stored save games in the process. This will stop you receiving messages from anyone who hasn't added you as a Friend or from receiving it in the middle of matches. Sony has offered no indication of when it will issue a fix to prevent the rogue message from bricking consoles. Microsoft's official Xbox One updates have bricked my 2013 model console no less than four times now, and I've just about given up.

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From a web browser, visit the PSN Privacy setting page, then sign in with your PS4 account credentials.

- On the PS4, just navigate to Settings Account Management Privacy Settings Personal Info/Messaging, and set Messages to either "friends only" or "no one".

What do you think about PlayStation having such an exploit in their system? The stories all follow a similar pattern: users receive a message, their controllers and sound outputs fail, and resetting the console results in continual error loops. Thankfully, it doesn't impact or delete your data, but it sure is a nuisance.

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