Build-A-Bear offering vouchers after 'Pay Your Age' problems

Gladys Abbott
July 15, 2018

Customers in-store would be able to pay the dollar amount of their age to stuff their own plush toy.

The company wrote in a Facebook post that it closed lines at its stores in Canada and the US due to overwhelming crowds and safety concerns.

The maker of custom teddy bears said Thursday it had cut off lines at its US stores after local authorities required outlets around the country to limit crowd sizes.

The statement said: "We understand our guests are disappointed, and we are working to address the situation".

CHEEKTOWAGA, NY- Build-A-Bear Workshop has halted their "Pay Your Age" promotion due to the large volume of people that showed up to stores across the United States and Canada.

Late Thursday morning, the company posted an alert on its Facebook page saying it had to close all lines due to safety concerns.

Build-a-Bear Workshop does not have a store in Portsmouth but does have ones in Brighton, Basingstoke and Southampton.

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Customers who signed up for Build-A-Bear's free Bonus Club were to be charged $1 for each year of age for the day, with a maximum of $29.

Matthew Hill, 28, travelled from Fakenham to buy his two sons, aged two and one, their first and second Build-A-Bear.

The average cost of a regular build a bear can add up to over $100 including accessories.

Selena Torres, 3, waits for her unicorn to be filled Thursday by Tatiana Collado at the Build-A-Bear Workshop at Columbia Center mall in Kennewick.

Customers who attempted to take advantage of the offer took to social media to report that staff were advising them that they could have to queue for hours.

"I expected there would be lines", Runge said. Customers cannot pay less than $1 for a bear even if their child is younger than 1 year old.

Teddy bears were priced from US$6 (S$8.20) to US$75 on the store's website on Thursday.

Other reports by LeisureTravelAid

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