Starbucks accused of racism again: Hispanic customer's cup had slur in CA

Gladys Abbott
May 18, 2018

Just two weeks before Starbucks is set to close thousands of locations for "racial-bias education", for its employees, the coffee company is once again facing scrutiny after a barista at a store in La Cañada Flintridge, California, targeted a Hispanic customer with a racial slur.

The slur was noticed by Pedro's co-worker, who called the store and was told that the employee didn't understand what Pedro told them and used that term instead, CNN reported. It's a coffee run they make just about every day.

The customer, named Pedro, ordered two drinks on Tuesday from a store in La Canada Flintridge, north of Los Angeles, according to NBC Los Angeles. "He said no. So I was really upset about it, because that isn't OK", said Hernandez.

Another said that the incident "brings back a lot of discrimination".

Upon arriving at work, however, the man's co-worker spotted the word "beaner" where his name should have been written on the cup.

Initially, the location offered Pedro a $50 gift card to compensate for the ordeal.

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"This is not the experience that we want for our clients", the statement said.

Pedro was scheduled to meet with Starbucks representatives on Thursday. Starbucks has not responded to multiple requests for additional comment.

Starbucks locations across the country will close at the end of May for a "racial bias" training.

The training was announced in response to the arrest of two African-American men last month at a Philadelphia Starbucks while waiting for a business meeting.

"After the April 12 incident, Starbucks vowed to "take actions" to fix and reaffirm our values and vision for the kind of company we want to be". As part of a settlement with the men, Starbucks and the city agreed to support a $200,000 initiative to encourage young entrepreneurs.

Other reports by LeisureTravelAid

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