Your American Airlines holiday flight is still on

Gladys Abbott
December 3, 2017

The Christmas season is already a chaotic time for many people, but a computer glitch could make things even more hard for American Airlines and anyone scheduled to fly with them next month.

According to the Allied Pilots Association (APA), the glitch had left more than 15,000 flights without a captain, co-pilot or both between December 17 and December 31 at dozens of airports. But the Allied Pilots Association lodged a protest against the plan, saying American was violating its labor contract by imposing a solution without union input, and was improperly restricting premium pay.

On Wednesday, American acknowledged that a computer error had allowed too many pilots to schedule vacation time during the holidays.

The flawed system incorrectly showed the airline had ample coverage for planned flights and allowed pilots to drop some trips they had been assigned because it wrongly showed there were others willing to pick them up.

The flights without pilots include departures from big hubs like Miami, Dallas Fort-Worth, O'Hare in Chicago and LaGuardia Airport in New York, CNBC reported.

American has about 200,000 flights scheduled for December and operates an average of 6,700 daily.

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The Allied Pilots Association, which represents commercial pilots, said it had not yet heard from American Airlines management about solving the issue.

The carrier and its pilot union said Friday that there will be enough pilots available to cover all of American's December flights, despite its scheduling blunder.

Both sides expressed satisfaction afterward, although neither American nor the union would disclose details.

American said that the two sides "have put that worry to rest to make sure our flights will operate as scheduled". "The last thing we want to see is any kind of massive schedule disruption around the holidays".

"By working together, we can assure customers that among the many stresses of the season, worrying about a canceled flight won't be one of them", the airline said in a statement. "Passengers can now count on American Airlines to take them to and from their holiday destinations around the globe".

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