OnePlus 5T can't stream Netflix, Amazon Prime Video in HD

Gladys Abbott
December 12, 2017

According to posts on the OnePlus forum, OnePlus 5T is not able to stream HD standard content (720p) or higher on popular services like Netflix, Amazon Prime Video and even Google Play Movies.

Following a number of reports, OnePlus acknowledged the problem and promised to bring L1 DRM protection to their devices with a future update.

Considering a lot of the people use video services like Netflix, Amazon Prime, and Google Play Movies and prefer watching HD videos - not having Widevine Level 1 DRM is a major drawback for the 5T.

Naturally, owners took things to the official OnePlus forums to spread the word. Moreover, OnePlus added they would get Widevine Level 1 support for OnePlus 5 and 5T with a new software update. Other similarly priced devices, such as the ZTE Axon 7, also lack Widevine support beyond level 3. The phone maker has now implemented only Widevine Level 3 on the OnePlus 5 and 5T, so both handsets are stuck playing SD-resolution video from these streaming sources. The OnePlus 5T certainly lacks it but does come with Widevine Level 3 certification that allows SD content to be streamed. A company spokesperson confirmed the feature was skipped from the start on these devices but didn't elaborate the "why" part.

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There's now no date for the software update with the fix to land, with OnePlus simply saying "we're working on it" when pushed on a release timeframe.

Prospective OnePlus 5T owner, who goes by the moniker "whatthefunk" has shed light on quite a serious defect found in both the OnePlus Android marquee phones. We unfortunately don't know when this update will be released to users. And second, that the OnePlus 5 has been like this for a year and no one apparently noticed.

OnePlus 5T, as well as the OnePlus 5, doesn't let you stream high definition videos.

Other reports by LeisureTravelAid

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